Contact us
We usually reply within two business days
Questions, feature ideas or a bug to report? We would love to hear from you. LaterLoom is made by a small team and every message is read by a person, not a bot or a ticketing queue.
There is no login and no support portal to sign into. Email is the fastest way to reach us, and it keeps the conversation in one place while we help you sort something out.
Ways to reach us
Pick whichever fits. Both go to the same small team.
Feedback and ideas
Tell us what would make LaterLoom better. Feature requests shape the roadmap.
Common questions
Do you offer live chat or phone support?
Not yet. We are a small team, so email lets us give each message proper attention and keep a written record you can refer back to.
Is my data included when I ask for help?
No. LaterLoom stores your notes and cards on your Mac and in your private iCloud. We only ever see what you choose to paste into an email.
How do I request a feature?
Email us your idea with a little context about the problem it solves. Real workflows shape the roadmap far more than long wish lists.
Can you help with iCloud sync?
Yes. Tell us which Macs are affected and whether iCloud Drive is enabled on each, and we will walk you through getting sync healthy again.
Before you email
If you are reporting a bug, it helps to include your macOS version, your LaterLoom version (see the app menu), the steps that led to the problem, and anything you already tried. The more detail you can give, the faster we can pin it down and get back to you with a fix or a workaround.